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Privacy Policy

Introduction

At Wilson Fire Company1, your privacy is of paramount importance to us. This privacy policy outlines the types of personal information we collect and how we use, disclose, and protect that information when you visit our website or engage with our services. We are committed to safeguarding your personal data and ensuring that it is handled with care and respect.

By using our website, you agree to the collection and use of your personal information in accordance with this privacy policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly. This may include, but is not limited to:

  • Name: Your full name.
  • Contact Information: Your email address, phone number, or postal address.
  • Demographic Information: Age, gender, occupation, or other relevant personal details.
  • Payment Information: Credit card details, billing information, and donation history if you make a donation to support our services.

1.2 Usage Data

We may also collect non-personal information related to your usage of our website and services. This may include:

  • IP Address: The IP address from which you access our site.
  • Browser Information: Information about your browser, such as the type, version, and settings.
  • Device Information: Details about the device you use to access our website, including type, model, and operating system.
  • Site Usage: Information about how you interact with our website, including pages viewed, links clicked, and time spent on the site.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about how you use our website. Cookies are small data files stored on your device that allow us to recognize your browser and provide a more personalized experience.

  • Session Cookies: These are temporary cookies that remain on your device only while you are visiting our website. They are deleted once you close your browser.
  • Persistent Cookies: These cookies remain on your device for a specified period after you leave our site. They allow us to remember your preferences for future visits.
  • Third-Party Cookies: We may use third-party analytics tools to track user behavior on our website. These tools may use cookies to help us understand website traffic and user interactions.

You can manage your cookie preferences in your browser settings, including disabling cookies entirely, though doing so may affect your experience on our website.

2. How We Use Your Information

We collect and use your information for several purposes, including but not limited to:

  • Providing Services: To deliver our emergency response services, volunteer opportunities, donation processing, and fire safety education programs.
  • Improving Website Experience: To analyze site usage and improve the overall functionality and performance of our website.
  • Communications: To communicate with you about our services, including responding to your inquiries, sending newsletters, and providing updates related to Wilson Fire Company1.
  • Processing Donations: To process and manage your donations, including issuing receipts and providing you with information about how your donation is used.
  • Compliance: To comply with legal and regulatory requirements and ensure our services meet applicable standards.

3. How We Share Your Information

We understand the importance of protecting your personal information. We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, there are certain situations in which we may share your information:

3.1 Service Providers

We may share your personal information with third-party service providers who assist us in operating our website or performing services on our behalf. These may include:

  • Payment processors for handling donations.
  • Website hosting and maintenance providers.
  • Email marketing platforms.
  • Analytics and data analysis services.

These service providers are required to handle your information securely and may only use it to perform services for us.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Wilson Fire Company1.
  • Prevent or investigate possible wrongdoing in connection with the website.
  • Protect the personal safety of users or the public.

3.3 Emergency Services

In the event of an emergency, such as a fire or other public safety issue, we may share relevant personal and usage data with emergency response teams, including local law enforcement or medical services, to ensure the safety and well-being of individuals involved.

4. How We Protect Your Information

Wilson Fire Company1 is committed to securing your personal information and maintaining its confidentiality. We employ a variety of security measures to safeguard your data, including:

  • Encryption: Sensitive data, such as payment information, is encrypted during transmission to ensure its protection.
  • Access Controls: We limit access to personal information to employees and contractors who require it to perform their duties.
  • Firewalls and Security Software: We use industry-standard firewalls and anti-malware software to protect our website from unauthorized access and cyber threats.
  • Regular Audits: We perform regular security audits to ensure that our systems and practices meet the latest standards in data protection.

Despite our best efforts to protect your personal information, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have several rights regarding your personal information:

5.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if that information is inaccurate or incomplete.

5.2 Deletion

You may request the deletion of your personal information, subject to legal and contractual obligations. Some information may be retained for purposes such as legal compliance or resolving disputes.

5.3 Opting Out of Communications

You may opt out of receiving marketing emails or newsletters from us at any time by following the unsubscribe instructions provided in those emails. You can also contact us directly to request that your contact preferences be updated.

5.4 Managing Cookies

You can manage your cookie preferences through your web browser settings. You may choose to block cookies or receive notifications when cookies are set. However, please note that blocking cookies may limit the functionality of certain features on our website.

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Wilson Fire Company1. This privacy policy does not apply to third-party websites, and we are not responsible for their content, privacy practices, or policies. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Wilson Fire Company1 does not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that we may have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. When we make changes, we will post the updated policy on this page and update the "Last Revised" date at the top of the page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Your continued use of our website after any changes to this privacy policy will constitute your acceptance of those changes.